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True Story: JGC helps a $337m RIA transition to new owners, modern systems, and higher growth

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PROBLEM:

This $337 million AUM RIA firm was at a major crossroad. They had 4 owners retiring and 4 younger staff becoming owners with none having past business management experience. Their lease was renewing, documents were in file drawers and on the server, their CRM was being used as a rolodex, the Portfolio Management software was antiquated, they lacked defined workflows and process, and the owners wanted a method to managing business initiatives and decisions. They also needed more effective processes to servicing clients while attracting new clients and staff. Important decisions needed to be made quickly. The good news was the entire firm staff was on board and putting in the necessary work to embrace change.

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RECOMMENDED SOLUTIONS:

We assessed all their current tech, methods of operating, online presence, and staff. We presented a master plan of recommendations, costs, and timeline in a format they could reuse for future initiatives. And we visually educated them on the benefits of the recommendations that were implemented with method s they could use to pre-sell staff on future ideas. Here are a few of the many recommendations that were implemented:

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SUCCESS:

The ROE results included:

 

As always, we are here to help.

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